Terms of service

OVERVIEW

Welcome to Planeta Kawaii! This website is run by us, Planeta Kawaii. When we say "we," "us," or "our," we mean Planeta Kawaii. We offer this website, including all its information, tools, and services, to you, the user. Your use of our site means you accept all the terms, conditions, policies, and notices written here.

When you visit our site or buy something from us, you're using our "Service." By doing so, you agree to these Terms of Service ("Terms"), including any other terms, conditions, or policies we mention here or link to. These Terms apply to everyone who uses the site whether you're just browsing, a vendor, a customer, a merchant, or someone who adds content.

Please read these Terms of Service carefully before you start using our website. By using any part of our site, you agree to these Terms. If you don't agree with all of them, then you shouldn't use our website or any of our Services. If these Terms are seen as an offer, your acceptance is strictly limited to these Terms.

Any new things we add to our store, like new features or tools, will also be covered by these Terms of Service. You can always find the most up-to-date version of the Terms on this page. We have the right to update, change, or replace any part of these Terms by posting updates on our website. It's up to you to check this page now and then for changes. If you keep using our website after we post changes, it means you accept those changes.

Our store is hosted on Shopify Inc. They give us the online e-commerce platform that lets us sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority (old enough to legally agree to contracts) in your state or province. If you are of age, you also confirm you've given us permission for any minors who depend on you to use this site.

You must not use our products for anything illegal or not allowed. Also, while using our Service, you must not break any laws in your area (like copyright laws). You must not send any worms, viruses, or any harmful computer code. If you break any of these Terms, we will immediately stop your Services.

SECTION 2 - GENERAL CONDITIONS

We can refuse service to anyone, for any reason, at any time. You understand that your information (but not your credit card details) might be transferred without encryption. This could involve

  • Sending it over different networks

  • Changes to make it work with the technical needs of those networks or devices.


Your credit card information is always encrypted when it's transferred over networks. You agree not to copy, sell, or misuse any part of our Service, or access to our Service, or any contact on the website we use to provide the Service, without our clear written permission. The headings used in this agreement are just for convenience and won't change or limit these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We're not responsible if the information on this site isn't accurate, complete, or up-to-date. The material on this site is for general information only. You shouldn't rely on it as the only reason for making decisions. It's better to check more primary, accurate, complete, or timely sources of information first. If you rely on the material on this site, you do so at your own risk. This site might have some historical information. Historical information isn't current and is just for your reference. We can change the contents of this site at any time, but we don't have to update any information. You agree that it's your job to keep an eye on changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products can change without notice. We can change or stop the Service (or any part of it) without notice, at any time. We won't be liable to you or any third party for any changes, price changes, suspension, or stopping of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Some products or Services might only be available online through our website. These products or Services might be in limited quantities and can only be returned or exchanged according to our Refund Policy. You can find it here Refund Policy.

We've tried our best to show the colors and images of our products as accurately as possible. However, we can't guarantee that your computer screen will show colors accurately. We have the right, but we're not forced, to limit who we sell our products or Services to, or in what geographic region or jurisdiction. We might use this right on a case-by-case basis. We also have the right to limit how many products or Services we offer. All product descriptions and prices can change at any time without notice, as we see fit. We can stop selling any product at any time. Any offer for a product or Service on this site is not valid where it's prohibited by law. We don't promise that the quality of any products, Services, information, or other material you buy or get from us will meet your expectations, or that any mistakes in the Service will be fixed.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We have the right to refuse any order you place with us. We might, as we see fit, limit or cancel the quantity of products bought per person, per household, or per order. These limits might apply to orders placed using the same customer account, the same credit card, or orders that use the same billing and/or shipping address. If we change or cancel an order, we might try to let you know by contacting the email, billing address, or phone number you gave us when you made the order. We have the right to limit or stop orders that we think are placed by dealers, resellers, or distributors.

You agree to give us current, complete, and accurate purchase and account information for all purchases you make at our store. You agree to quickly update your account and other information, including your email address, credit card numbers, and expiration dates, so we can complete your transactions and contact you if needed.

For more details, please review our Refund Policy.

SECTION 7 - OPTIONAL TOOLS

We might give you access to tools from third parties. We don't monitor these tools, and we have no control or input into them. You understand and agree that we provide access to these tools "as is" and "as available," without any warranties, promises, or conditions of any kind, and without endorsing them. We won't have any liability for anything that happens from your use of these optional third-party tools. If you use any optional tools offered through our site, you do so entirely at your own risk and choice. You should make sure you're familiar with and approve of the terms on which these tools are provided by the third-party provider(s). In the future, we might also offer new Services or features through the website (like new tools and resources). These new features and Services will also be covered by these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Some content, products, and Services available through our Service might include materials from third parties. Third-party links on this site might take you to websites that are not connected with us. We're not responsible for checking or judging the content or accuracy of these sites. We don't guarantee and won't have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services from third parties. We're not liable for any harm or damages related to buying or using goods, services, resources, content, or any other transactions made with any third-party websites. Please carefully review the third party's policies and practices and make sure you understand them before you make any transaction. Any complaints, claims, concerns, or questions about third-party products should be sent to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us specific things we ask for (like contest entries), or if you send us creative ideas, suggestions, proposals, plans, or other materials without us asking (we'll call these 'comments'), you agree that we can, at any time, without limits, edit, copy, publish, share, translate, and use your comments in any way we want. We don't have to:

  • Keep any comments secret

  • Pay you for any comments

  • Reply to any comments.


We can, but we don't have to, monitor, edit, or remove content that we think is illegal, offensive, threatening, slanderous, defamatory, pornographic, obscene, or otherwise objectionable, or that breaks someone's intellectual property rights or these Terms of Service. You agree that your comments won't violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or property rights. You also agree that your comments won't contain any slanderous or otherwise illegal, abusive, or obscene material, or any computer virus or other malware that could affect how the Service or any related website works. You must not use a fake email address, pretend to be someone else, or mislead us or third parties about where any comments came from. You are solely responsible for any comments you make and how accurate they are. We take no responsibility and are not liable for any comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION

When you submit personal information through our store, it's handled according to our Privacy Policy. You can view it here Privacy Policy

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Sometimes, there might be information on our site or in the Service that has typos, inaccuracies, or things left out. These might relate to product descriptions, pricing, promotions, offers, product shipping charges, delivery times, and availability. We have the right to correct any errors, inaccuracies, or omissions. We can also change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time without telling you beforehand (even after you've submitted your order). We don't have to update, change, or clarify information in the Service or on any related website, including pricing information, unless the law requires us to. Just because there isn't a specific update or refresh date on the Service or any related website, it doesn't mean that all information has been changed or updated.

SECTION 12 - PROHIBITED USES

  • For any illegal purpose.

  • To ask others to do or take part in any illegal acts.

  • To break any international, federal, provincial, or state regulations, rules, laws, or local ordinances.

  • To infringe on or violate our intellectual property rights or the intellectual property rights of others.

  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

  • To submit false or misleading information.

  • To upload or send viruses or any other type of harmful code that will or might be used to affect how the Service or any related website, other websites, or the Internet works.

  • To collect or track the personal information of others.

  • To spam, phish, pharm, pretext, spider, crawl, or scrape.

  • For any obscene or immoral purpose.

  • To interfere with or get around the security features of the Service or any related website, other websites, or the Internet.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We don't guarantee, represent, or promise that your use of our Service will be uninterrupted, timely, secure, or error-free. We don't promise that the results you might get from using the Service will be accurate or reliable. You agree that sometimes we might remove the Service for indefinite periods or cancel the Service at any time, without telling you. You clearly agree that your use of, or inability to use, the Service is at your own sole risk. The Service and all products and Services delivered to you through the Service are (unless we clearly say otherwise) provided 'as is' and 'as available' for your use. We don't make any representations, warranties, or conditions of any kind, either expressed or implied. This includes all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no situation shall Planeta Kawaii, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages. This applies whether it's based in contract, tort (including negligence), strict liability, or otherwise, and arises from your use of any of the Service or any products you get using the Service. It also applies to any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind that happens as a result of using the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, even if we were told it might happen. Because some states or jurisdictions don't allow the exclusion or limitation of liability for consequential or incidental damages, in those places, our liability will be limited to the maximum extent the law allows.

SECTION 14 - INDEMNIFICATION

You agree to indemnify (protect), defend, and hold harmless Planeta Kawaii and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand. This includes reasonable attorneys’ fees, made by any third party because of or arising out of your breach of these Terms of Service or the documents they refer to, or your violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY

If any part of these Terms of Service is found to be unlawful, void, or unenforceable, that part will still be enforceable to the fullest extent the law allows. The unenforceable part will be considered separated from these Terms of Service. This decision will not affect the validity and enforceability of any other remaining parts.

SECTION 16 - TERMINATION

The responsibilities and liabilities of both parties that arose before the termination date will continue to apply even after this agreement ends. These Terms of Service are effective unless and until terminated by either you or us. You can terminate these Terms of Service at any time by telling us that you no longer want to use our Services, or when you stop using our site. If, in our sole judgment, you fail to follow, or we suspect you have failed to follow, any term or provision of these Terms of Service, we can also terminate this agreement at any time without notice. You will still be responsible for all amounts due up to and including the date of termination. We may also deny you access to our Services (or any part of them).

SECTION 17 - ENTIRE AGREEMENT

If we don't exercise or enforce any right or provision of these Terms of Service, it doesn't mean we've waived that right or provision. These Terms of Service, along with any policies or operating rules we post on this site or regarding the Service, make up the entire agreement and understanding between you and us. They govern your use of the Service and replace any prior or temporary agreements, communications, and proposals, whether spoken or written, between you and us (including any previous versions of the Terms of Service). If there are any parts of these Terms of Service that aren't clear, they won't automatically be interpreted against us just because we wrote them.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements where we provide you Services will be governed by and interpreted according to the laws of the United Kingdom.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can always review the most current version of the Terms of Service on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website from time to time for changes. If you continue to use or access our website or the Service after we post any changes to these Terms of Service, it means you accept those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@planetakawaii.com.

Contact Information - Planeta Kawaii
Trade Name Planeta Kawaii
Trade Number 16170857
Phone Number +44-792-300-8779
Email support@planetakawaii.com
Address 58 Peregrine Road, Office 5762, Ilford IG6 3SZ, United Kingdom
Estimated Response Time Within 24 hrs
Contact Hours Monday - Saturday, 9am - 6pm